Shipping Overview
At our boutique, we take pride in delivering carefully curated accessories with meticulous attention to detail. Every order is processed with precision, from quality checks to secure packaging, ensuring your items arrive in pristine condition. Our team works diligently to dispatch orders within 1-2 business days, with shipping times varying by destination. Whether you're shopping for everyday essentials or statement pieces, our logistics network ensures reliable delivery.
Shipping Timeframe
Processing typically takes 1-2 business days after order confirmation. Transit durations depend on your location and selected shipping method. Domestic deliveries generally reach customers within 5-7 business days, while international shipments may require 10-20 business days. Seasonal peaks or unforeseen carrier delays may occasionally extend these estimates. Rest assured, we proactively monitor all shipments and will notify you if significant delays occur.
Shipping Costs
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more
These rates apply to most destinations; some remote locations may incur additional charges which will be clearly displayed during checkout.
Shipping Regions
We currently ship to over 50 countries across North America, Europe, Asia-Pacific, and select Middle Eastern regions. Unfortunately, we cannot deliver to certain areas due to customs restrictions or carrier limitations, including parts of Africa and specific island territories. During checkout, our system will automatically verify your address eligibility. For special requests regarding unsupported regions, please contact our support team for potential solutions.
Order Tracking
Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our system integrates with major carriers to provide real-time updates. For consolidated orders with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard. If you encounter any tracking discrepancies, our customer service team can assist with detailed carrier inquiries.
Delayed or Lost Shipments
While we carefully select reliable shipping partners, occasional delays may occur due to customs clearance, weather events, or carrier operational issues. If your shipment exceeds the estimated delivery window by more than 5 business days, please first check the tracking information for updates. For unresolved cases, contact us immediately at
[email protected] with your order number. We'll initiate a trace with the carrier and keep you informed throughout the resolution process, including replacement or refund options when necessary.
Customs & Import Duties
International customers should note that additional customs fees, import taxes, or VAT may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs. We declare all packages at full value as required by international trade laws. To avoid surprises, we recommend consulting your local customs office for current duty rates before placing orders. Some carriers may collect these fees upon delivery, while others may invoice separately - check your tracking notifications for specific instructions.